Citizens will report and share information about current traffic related events through their smartphone. By providing and receiving real-time information about current events and conditions in city traffic, citizens can optimize their mobility e.g. by avoiding crowded areas or sites of accidents. Moreover, it is also interesting to know where and when the citizens are traveling in order to optimize the schedules. The system can be connected to information about the real-time situation, like a journey planner, a real-time passenger information system or a weather information system.
The use case is planned to be set up in the City of Helsinki. The data will be collected from citizens’ reports including GPS location data feedback. Authorities will be provided valuable information about issues on both traffic systems and public transport. Areas with ongoing major problems and the reasons will be more easily detected. The authorities can also use this information for developing systems and operations to better serve citizens’ needs.
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A major challenge for success of the case is to activate citizens to report issues actively. This challenge of motivating the users will be addressed within the project. On the other hand, some of the analysis will be based on information that can be gathered automatically.
The system will be beneficial for both citizens and authorities in terms of more specific operations planning. For the transport authority, this would bring valuable information about customers’ preferences and would help analyzing their needs. With the data collected over a long period of time, route-planning and re-scheduling will become easier for authorities. For citizens, the system would help them to optimize their time spent on the journey by informing about issues near their position.
The journey takes 15 minutes longer than normal, but the passenger ends up making it to the connecting train and being at the destination 45 minutes earlier than another passenger who did not get the reports and took the normal route, missing the train.
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